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At napnice, we are dedicated to providing you with the best sleep experience. We believe that a home trial is sufficient for you to appreciate the exceptional quality of our products. Therefore, napnice offers a risk-free trial period of 101 days for mattresses and 60 days for pillows. If you are not satisfied with the product, we promise to collect the mattress from your home or arrange for the pillow to be returned via courier, with no hidden fees.

  1. Mattress
  2. Bed Frames
  3. Furniture
  4. Bedding/Pillows/Cushions

Our customer service will contact you after you place an order online

Free Delivery in 6 Hours at the Earliest

The delivery team will call you before the scheduled time.

Mattresses

Enjoy complimentary same-day delivery, subject to availability, or easily schedule your delivery for a later date with no storage fees.

We offer complimentary delivery across all lorry-accessible areas in Hong Kong, and for outlying islands, we can arrange special delivery options—simply get in touch before placing your order. Please note that additional charges may apply for stair access or the distance to the unloading area. For further details on these charges, please refer here.

Area Service Hours (Mon-Sun)
Hong Kong (including Tung Chung)
12:00 – 15:00
Kowloon (including Tseung Kwan O & Sai Kung)
12:00 – 15:00
New Territories
10:00 – 13:00
Outlying Islands
vary depending on the courier service
In-stock item

In Stock Item

If Ordered by 11 a.m. → Earliest Same-Day Delivery 

If Ordered After 11 a.m. →  Earliest Next-Day Delivery

Customised item

What is the package size of my mattress?

Our mattresses are vacuum packed immediately after being compressed in the factory. In addition to ensuring they are brand new, they can be easily delivered to your home no matter how thin the elevator in the building is.

Can I change the delivery date for my mattress?

Yes! We offer one time free rescheduling service. Please contact our customer service team at least two days before the delivery date.

Can you remove my old mattress?

Yes! We offer old mattress disposal service with extra charges. Please refer here for details.

Will there be additional delivery charges?

While we strive to ensure all customers receive free delivery, certain situations may incur additional charges. If your delivery involves any of the following (and you have not paid for this service in advance), the delivery team will charge you accordingly during the delivery.

I’m unsure of my move-in date. Do you offer free storage service?

We strive to provide convenient services and offer free storage. For more details, please contact our customer service team.

Bed Frames

Enjoy complimentary next-day delivery, subject to availability, or easily schedule your delivery for a later date with no storage fees

We offer complimentary delivery across all lorry-accessible areas in Hong Kong, and for outlying islands, we can arrange special delivery options—simply get in touch before placing your order. Please note that additional charges may apply for stair access or the distance to the unloading area. For further details on these charges, please refer here.

In-stock item
Customised item
Can I change the delivery date for my bed frame?

Yes! We offer one time free rescheduling service. Please contact our customer service team at least two days before the delivery date.

Can you remove my old bed frame?

Yes! We offer old bed frame disposal service with extra charges. Please refer here for details.

Will there be additional delivery charges?

While we strive to ensure all customers receive free delivery, certain situations may incur additional charges. If your delivery involves any of the following (and you have not paid for this service in advance), the delivery team will charge you accordingly during the delivery.

I’m unsure of my move-in date. Do you offer free storage service?

We strive to provide convenient services and offer free storage. For more details, please contact our customer service team.

Furniture

Enjoy complimentary next-day delivery, subject to availability, or easily schedule your delivery for a later date with no storage fees

We offer complimentary delivery across all lorry-accessible areas in Hong Kong, and for outlying islands, we can arrange special delivery options—simply get in touch before placing your order. Please note that additional charges may apply for stair access or the distance to the unloading area. For further details on these charges, please refer here.

In-stock item
Customised item
Can I change the delivery date for my furniture?

As the bed frame delivery service requires professional handling, rescheduling service fee $300 will be applied. Please contact our customer service team at least two days before the delivery date.

Can you remove my furniture?

Yes! We offer old furniture disposal service with extra charges.Please contact our customer service team for quotation.

Will there be additional delivery charges?

While we strive to ensure all customers receive free delivery, certain situations may incur additional charges. If your delivery involves any of the following (and you have not paid for this service in advance), the delivery team will charge you accordingly during the delivery.

I’m unsure of my move-in date. Do you offer free storage service?

We strive to provide convenient services and offer free storage. For more details, please contact our customer service team.

Pillows/Cushions/Bedding

Enjoy complimentary courier delivery or opt for in-store pickup.

Our pillows, cushions and bedding items are dispatched via courier the day after ordering, ensuring a swift delivery process, though actual times may vary depending on the courier service. If you prefer, you can collect your in-stock items from our store during opening hours. 

If you purchase these items alongside a mattress, bed frame, or furniture, our dedicated delivery team will bring everything to your door, often as quickly as the next day. 

  • We offer free courier delivery or opt for in-store pickup.
  • Products are dispatched via courier the day after ordering, ensuring a swift delivery process, though actual times may vary depending on the courier service. If you prefer, you can collect your in-stock items from our store during opening hours. 
  • If you purchase these items alongside a mattress, bed frame, or furniture, our dedicated delivery team will deliver everything in one go.
Order Only Bedding/Pillows/Cushions
If Ordered with Mattress/Furniture
Can I change the delivery date for my furniture?

As the bed frame delivery service requires professional handling, rescheduling service fee $300 will be applied. Please contact our customer service team at least two days before the delivery date.

Can you remove my furniture?

Yes! We offer old furniture disposal service with extra charges.Please contact our customer service team for quotation.

Will there be additional delivery charges?

While we strive to ensure all customers receive free delivery, certain situations may incur additional charges. If your delivery involves any of the following (and you have not paid for this service in advance), the delivery team will charge you accordingly during the delivery.

I’m unsure of my move-in date. Do you offer free storage service?

We strive to provide convenient services and offer free storage. For more details, please contact our customer service team.

More Question?

顧客評價

Leung Linda
Leung Linda
Reviewer
5/5

搬咗再次黎買!瞓得真係好舒服!

3 週 ago
12" passion 獨立袋裝彈簧床褥
Yin Ying Wong
Yin Ying Wong
Reviewer
5/5

床褥好舒服,枕頭都好正!推薦!

2 個月 ago
12" passion 獨立袋裝彈簧床褥
Christy Lam 
Christy Lam 
Reviewer
5/5

使用了三年Napnice Passion 獨立袋裝彈簧床褥,明顯改善了側睡時膊頭不適嘅感覺,有2種軟硬度2.0, 2.3可供選擇,配合用家不同需要;門市員工介紹床褥/傢俬材質,使用方法清晰,現在新屋再次選擇回購,性價比高,值得推薦!

2 個月 ago
12" passion 獨立袋裝彈簧床褥
YANSIN CHAN
YANSIN CHAN
Reviewer
5/5

老闆解釋詳盡 夜晚10點都秒覆whatsapp。床褥同枕頭真係好舒服 瞓到唔願起身 本身買俾自己 最後買晒俾成家 真心推介!

2 個月 ago
12" passion 獨立袋裝彈簧床褥
Ho Chow
Ho Chow
Reviewer
5/5

性價比超高,床褥能夠拆洗的設計很有心思,我住離島都無任何附加費用。很好的公司 5星推介

2 個月 ago
12" passion 獨立袋裝彈簧床褥

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