Free On-Site Assembly

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Quick Find

At napnice, we prioritise your convenience by allowing you to relax at home while our dedicated professional team takes care of everything.

  1. Mattresses
  2. Bed frames
  3. Furniture

Our customer service will contact you after you place an order online

Free Next Day Assembly at the Earliest

Same day Delivery and Assembly

The delivery team will call you before the scheduled time.

Mattresses

The mattress undergoes vacuum treatment before leaving the factory to ensure it is in a brand-new condition and to uphold hygiene standards during transportation. To mitigate any potential hygiene concerns, we recommend that customers unpack the mattress themselves. Should you have specific requirements, our team is readily available to assist with the unpacking process to accommodate your needs.

In-stock item

Order Placed

Delivery and Assembly Arrangements Confirmed (Earliest Next-Day Delivery)

Product Delivered

Customer Service Contacts You

Delivery Personnel Calls You on the delivery date

Customised item

Order Placed

Delivery and Assembly Arrangements Confirmed

Product Delivered and Assembled at the same day

Customer Service will contact your once the item is ready to ship

Delivery Personnel Calls You on the delivery date

Bed frames

Enjoy complimentary next-day delivery and assembly at the same time, subject to availability, or easily schedule your delivery for a later date with no storage fees

Dedicated carpenter

Embedded assembly design, no extra space is required

Please reserve est. 4 hours as assembly time

In-stock item

Order Placed

Delivery Arrangements Confirmed (Earliest Next-Day Delivery)

Product Delivered and Assembled at the same day

Customer Service Contacts You

Delivery Personnel Calls You on the delivery date

Customised item

Order Placed

Delivery and Assembly Arrangements Confirmed

Product Delivered and Assembled at the same day

Customer Service will contact your once the item is ready to ship

Delivery Personnel Calls You on the delivery date

Furniture

Enjoy complimentary next-day delivery and assembly at the same time, subject to availability, or easily schedule your delivery for a later date with no storage fees

Dedicated carpenter

The assembly time varies by the type of furniture

In-stock item

Order Placed

Delivery Arrangements Confirmed (Earliest Next-Day Delivery)

Product Delivered and Assembled at the same day

Customer Service Contacts You

Delivery Personnel Calls You on the delivery date

Customised item

Order Placed

Delivery and Assembly Arrangements Confirmed

Product Delivered and Assembled at the same day

Customer Service will contact your once the item is ready to ship

Delivery Personnel Calls You on the delivery date

More Question?
Jump to FAQ

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Contact us now!

Bed Frame Size Chart

實木油壓床架 Solid Wood Hydraulic Storage Bed
尺寸指南 Size Guide
床褥尺寸
Mattress Measurements 		外框尺寸
Bed Frame Measurements
闊度
Width 		長度
Length
單人床
Single Bed 		3′ 3′ x 6′ 91 x 183 cm 101 198
3′ x 6’3″ 91 x 190 cm 101 205
雙人床
Double Bed 		4′ 4′ x 6″ 122 x 183 cm 132 198
4′ x 6’3″ 122 x 190cm 132 205
4’6″ 4’6″ x 6′ 137 x 182 cm 147 198
4’6″ x 6’3″ 137 x 190 cm 147 205
4’11” 4’11” x 6’7″ 150 x 200 cm 160 215
特大雙人床
Queen Bed 		5′ 5′ x 6′ 152 x 183 cm 162 198
5′ x 6’3″ 152 x 190 cm 162 205
加特大雙人床
King Bed 		6′ 6′ x 6′ 193 x 183 cm 193 198
6′ x 6’3″ 183 x 190 cm 192 205
安裝空間要求:無需額外預留任何空間
Assembly space: No extra space is needed
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北歐簡約床架尺寸
Nordic Bed Size Guide
床褥尺寸
Mattress Measurements 		外框尺寸
Bed Frame Measurements
闊度
Width 		長度
Length
A B
單人床
Single Bed 		3′ 3′ x 6′ 91 x 183 cm 102 194
3′ x 6’3″ 91 x 190 cm 102 201
雙人床
Double Bed 		4′ 4′ x 6″ 122 x 183 cm 116 194
4′ x 6’3″ 122 x 190cm 116 201
4’6″ 4’6″ x 6′ 137 x 182 cm 148 194
4’6″ x 6’3″ 137 x 190 cm 148 201
4’11” 4’11” x 6’7″ 150 x 200 cm 160 211
特大雙人床
Queen Bed 		5′ 5′ x 6′ 152 x 183 cm 162 194
5′ x 6’3″ 152 x 190 cm 162 201
加特大雙人床
King Bed 		6′ 6′ x 6′ 193 x 183 cm 193 194
6′ x 6’3″ 183 x 190 cm 192 201
安裝空間要求:無需額外預留任何空間
Assembly space: No extra space is needed
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兒童高架床尺寸指南
Kids Loft Bed Size Guide
床褥尺寸
Mattress Measurements 		闊度
Width 		長度
Length 		高度
Height 		床底高度
Height Under Loft Bed 		闊度(連爬梯)
Width (With ladder)
A B C D E
2’6″ 2’6″ x 6′ 76 x 183 cm 85 195 150 118 123
每層最大承重量：200KG Max. load: 200kg
安裝空間要求:無需額外預留任何空間 Assembly space: No extra space is needed
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高架床尺寸指南
Loft Bed Size Guide
床褥尺寸
Mattress Measurements 		闊度
Width 		長度
Length 		高度
Height 		床底高度
Height Under Loft Bed 		闊度(連爬梯)
Width (With ladder)
A B C D E
2’6″ 2’6″ x 6′ 76 x 183 cm 85 195 185 135 125
3′ 3′ x 6′ 91 x 183 cm 100 195 185 135 140
3′ x 6’3″ 91 x 190 cm 100 202 185 135 140
3’6″ 3’6″ x 6′ 106 x 183 cm 115 195 185 135 155
3’6″ x 6’3″ 106 x 190 cm 115 202 185 135 155
4′ 4′ x 6′ 122 x 183 cm 131 195 185 135 171
4′ x 6’3″ 122 x 190 cm 131 202 185 135 171
4’6″ 4’6″ x 6′ 137 x 183 cm 146 195 185 135 186
4’6″ x 6’3″ 137 x 190 cm 146 202 185 135 186
每層最大承重量：200KG Max. load: 200kg
安裝空間要求:無需額外預留任何空間 Assembly space: No extra space is needed
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碌架床尺寸指南
Bunk Bed Size Guide
床褥尺寸
Mattress Measurements 		闊度
Width 		長度
Length 		高度
Height 		床底高度
Height Under Loft Bed 		支腳高度
Leg Height 		床底高度
Height Under Upper Bed 		上下層間距
Distance between beds
Size Upper Bottom A B C D E F G
2’6″ 2’6″ x 6′ (76 x 183 cm) 2’6″ x 6′ (76 x 183 cm) 95 95 194 185 – 135 98
2’6″ 2’6″ x 6′ (76 x 183 cm) 3’6″ x 6′ (106 x 183 cm) 95 125 194 185 59 135 98
3′ 3′ x 6’0″ (91 x 183 cm) 3′ x 6’0″ (91 x 183 cm) 95 110 194 185 – 135 98
3′ x 6’3″ (91 x 190 cm) 3′ x 6’3″ (91 x 190 cm) 110 110 201 185 – 135 98
3′ x 6’0″ (91 x 183 cm) 4’0″ x 6’0″ (122 x 183 cm) 110 141 194 185 59 135 98
3′ x 6’3″ (91 x 190 cm) 4’0″ x 6’3″ (122 x 190 cm) 110 141 201 185 59 135 98
3’6″ 3’6″ x 6’3″ (106 x 190 cm) 3’6″ x 6’3″ (106 x 190 cm) 125 125 201 185 – 135 98
4′ 4’0″ x 6’0″ (122 x 183 cm) 4’0″ x 6’0″ (122 x 183 cm) 141 141 194 185 – 135 98
4’0″ x 6’3″ (122 x 190 cm) 4’0″ x 6’3″ (122 x 190 cm) 141 141 201 185 – 135 98
每層最大承重量：200KG Max. load: 200kg
安裝空間要求:無需額外預留任何空間 Assembly space: No extra space is needed
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Bedding Size Chart

床上用品尺寸指南
Bedding Size Guide
床褥尺寸
Mattress Measurements 		枕套
Pillow Case 		床笠
Fitted Sheet 		床褥防水保護套
Waterproof Mattress Protector 		被
Duvet 		被套
Duvet Cover
單人床
Single Bed 		3' 3' x 6' 91 x 183 cm 48 x 72 cm 91 x 200 x 38 cm 91 x 200 x 38 cm 150 x 230 cm 150 x 230 cm
3' x 6'3" 91 x 190 cm
雙人床
Double Bed 		4' 4' x 6" 122 x 183 cm 122 x 200 x 38 cm 122 x 200 x 38 cm 180 x 230 cm 180 x 230 cm
4' x 6'3" 122 x 190cm
4'6" 4'6" x 6' 137 x 182 cm 137 x 200 x 38 cm 137 x 200 x 38 cm 180 x 230 cm 180 x 230 cm
4'6" x 6'3" 137 x 190 cm
4'11" 4'11" x 6'7" 150 x 200 cm 152 x 200 x 38 cm 152 x 200 x 38 cm 210 x 230 cm 210 x 230 cm
特大雙人床
Queen Bed 		5' 5' x 6' 152 x 183 cm 152 x 200 x 38 cm 152 x 200 x 38 cm 210 x 230 cm 210 x 230 cm
5' x 6'3" 152 x 190 cm
加特大雙人床
King Bed 		6' 6' x 6' 193 x 183 cm 183 x 200 x 38 cm 183 x 200 x 38 cm 210 x 230 cm 210 x 230 cm
6' x 6'3" 183 x 190 cm

Trial Guarantee & Returns

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Quick Find

At napnice, we are dedicated to providing you with the best sleep experience. We believe that a home trial is sufficient for you to appreciate the exceptional quality of our products. Therefore, napnice offers a risk-free trial period of 101 days for mattresses and 60 days for pillows. If you are not satisfied with the product, we promise to collect the mattress from your home or arrange for the pillow to be returned via courier, with no hidden fees.

If you have any questions, please feel free to contact our customer service team.

Mattresses: 101-day Trial Plan
Trial Period Details
  • The trial period begins from the date of delivery and lasts for 101 days.
  • To allow sufficient time for your body to adjust to the new mattress, return arrangements will commence 30 days after delivery.
  • We offer one exchange during the 101-day trial period.
  • Returned or exchanged mattresses must be in good condition, free from any human damage.
  • Mattresses showing signs of damage, mould, stains, unpleasant odours, or bedbugs will not be eligible for return or exchange.
  • On the collection day, our staff will perform an initial on-site inspection. Following collection, the mattress will undergo a comprehensive examination, which typically takes between seven to fourteen working days. If no issues are identified, the company will process the refund within seven to fourteen working days.
Return Policy for Free Gifts

When returning a mattress, please ensure that all free gifts (excluding the packaging box) are returned as well. Any unreturned or used gifts will have their retail value deducted from the refund. Free gifts include:

  • 15 minutes Pain Therapy and Professional Spinal Assessment Coupon (Worth HK$ 1,500)
  • Waterproof mattress protector (Worth HK$ 660-840, depending on size)
  • Extra mattress cover (Worth HK$ 690)
  • Laundry bag and non-slip mat (Worth HK$ 100) or other gifts
Applicability and Restrictions
  • The 12″ passion Pocket Sprung Mattress is not eligible for a trial.
  • The 101-day trial period is only available to customers in Hong Kong.
  • A valid electronic or physical receipt must be presented when returning items.
  • Each delivery address/recipient is limited to one 101-day trial experience. Customers who have previously returned a product will no longer be eligible for this offer.
  • Repeated purchases during the trial period will result in the immediate termination of the old mattress's trial period, with a new 101-day trial commencing from the delivery date of the new mattress.
  • Custom mattresses are not eligible for the 101-day trial.
  • If the mattress has not been opened or used when you request an exchange, we will arrange free collection and delivery; otherwise, a HK$300 transportation fee will apply.
  • For exchanges to a larger size, the price difference will be charged. Should you wish to exchange for a smaller size and the mattress remains unsealed and unused we will refund the difference using your original payment method.
  • Returns will only be processed based on the address provided in the order.
  • If we have reason to believe that a customer is engaging in malicious returns, the return will not be accepted.
  • Any additional charges incurred during delivery will not be refunded.
Special Circumstances
  • Customers in outlying areas and restricted zones will need to bear the round-trip shipping costs for returns (excluding Tung Chung and Paradise Bay).
  • For difficulties in moving due to mattress size or lack of elevators, a handling fee of HK$ 100 per flight of stairs will be charged.
Pillows: 60-day Trial Plan
Trial Period Details
  • The trial period begins from the date of delivery and lasts for 60 days.
  • To allow sufficient time for your body to adjust to the new pillow, return arrangements will commence 30 days after delivery.
  • Returned or exchanged pillows must be in good condition, free from any human damage. Upon confirmation, we will arrange for a refund.
  • Pillows showing signs of human damage or poor hygiene will not be eligible for a refund.
Return Policy for Free Gifts

When returning a pillow, please ensure that all free gifts (excluding the packaging box) are returned as well. If any gifts are not returned, their retail value will be deducted from the refund. Free gifts include:

  • Extra pillow cover (worth HK$ 150/250)
  • Supportive pad  X 2 (worth HK$ 50)
  • Pillow travel bag (worth HK$ 50) or other gifts
Applicability and Restrictions
  • Redeemed pillows do not come with a trial period.
  • The 60-day trial period is only available to customers in Hong Kong.
  • A valid electronic or physical receipt must be presented when returning items.
  • Each delivery address/recipient is limited to one 60-day trial experience for pillows. Customers who have previously returned a product will no longer be eligible for this offer.
Others
Others

Products do not come with a trial period and returns are not accepted. If the product sent by napnice does not match the order, we will arrange a replacement at no extra cost.

We hope you will be satisfied with napnice products. We will do our utmost to ensure that the products match the images displayed on our website; however, there may be minor fabric creases or colour variations. Fabric colours are based on actual items in our physical store. Please visit our store during opening hours for the product display. napnice will not accept return requests due to creases or colour discrepancies.

napnice reserves the right to amend these terms without prior notice. In the event of any disputes, napnice holds the final decision. In case of discrepancies between the English and Chinese versions, the Chinese version shall prevail.

Warranty Commitment

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At napnice, we are confident in the quality of our products, which is why we offer comprehensive warranty plans for our mattresses, bed frames, and pillows. This plan is designed to provide you with long-term assurance of product use, ensuring you can consistently enjoy the best sleep experience.
Mattresses: Lifetime Warranty Plan

napnice offers a lifetime limited warranty plan for mattresses (hereinafter referred to as "warranty"). Customers must register their warranty with us upon receipt of the product, with the warranty period commencing from the date of delivery. The warranty is only applicable to the recipient named on the receipt and is non-transferable.

Applicable Warranty Conditions

  • Defects caused by manufacturing rather than normal use, including the mattress and mattress cover.
  • The mattress sinking 24mm or more without any applied pressure.
  • An area of the mattress sinking more than 10% without any applied pressure.

If the above conditions are met, we will immediately replace the mattress with a new one of the same model and size.

Exclusions from Warranty

  • Damage caused by external factors, human error, or misuse, such as sun exposure, excessive folding, or bending that leads to structural damage to the mattress or its cover.
  • Wear and tear caused by using an inadequate bed frame or placing the mattress on an uneven surface.
  • Normal wear and tear, indentations, cuts, scratches, or damage from improper bending, impact, or accidents.
  • Damage or deformation caused by the use of inappropriate cleaning agents or high-temperature disinfection.
  • Use of the mattress in non-standard or non-residential environments.
  • Dissatisfaction with the mattress odour.
  • Dissatisfaction with minor cosmetic defects, firmness, or comfort.
  • Use of the mattress outside of Hong Kong.

Warranty Period and Discount Rate

  • In the first year, napnice will provide free repair or replacement services depending on the circumstances.
  • From the second year onwards, the discount rate will decrease by 10% each year (i.e., 90% in the second year, 80% in the third year, and so on), maintaining a 20% discount rate after the eighth year. Less than a year will be counted as a full year.

Example: If a mattress was purchased for HK$ 3,000 in 2018 and an issue arises in 2023, the customer can purchase a new mattress at a 50% discount (i.e., HK$ 1,500).

Other Terms

  • If the same mattress model is out of stock, napnice reserves the right to substitute it with a similar model, with the price difference and replacement delivery costs borne by the customer.
  • Repaired or replaced mattresses or covers will continue to have the original warranty period based on the original delivery/collection date.
  • The warranty plan only covers the materials of the mattress and does not include waterproof protectors or mattress covers.
  • A tolerance of ±2cm in mattress size is permitted.
  • If a valid claim is made under this warranty from the date of delivery, customers may enjoy discounted rates on other napnice products.

napnice reserves the right to amend these terms without prior notice. In the event of any disputes, napnice holds the final decision.

Bed Frames: 15-year Warranty Plan

napnice provides a 15-year limited warranty plan for bed frames (hereinafter referred to as "warranty"). Customers must register their warranty upon receipt of the product, with the warranty period commencing from the date of delivery. The warranty is only applicable to the recipient named on the receipt and is non-transferable.

Covered Components: Hydraulic arms, hydraulic rods, solid wood slats, solid wood legs, and hardware components.
Exclusions: Fabric, headboards, side panels, and footboards.

Applicable Warranty Conditions

  • Damage not caused by human factors.
  • Aging and damage of components.
  • The lifting mechanism not reaching the highest point automatically.
  • The lifting mechanism failing to raise or support the mattress.
  • Oil leaks from hydraulic arms (note: minor oil leakage is a normal lubrication phenomenon).

If conditions are met, napnice will provide free replacement of parts. Customers may choose to collect parts from designated stores or opt for napnice's home replacement service (with a service fee of HK$ 300).

Exclusions from Warranty

  • Incorrect storage, assembly, use, misuse, or unauthorised modifications.
  • Normal wear and tear, indentations, cuts, scratches, or damage from improper bending, impact, or accidents.
  • Damage or deformation caused by inappropriate cleaning methods or agents.
  • Dissatisfaction with minor cosmetic defects.
  • Dissatisfaction with the odour of the bed frame.
  • Use of the bed frame outside of Hong Kong.

Other Terms

  • The warranty period is based on the original delivery/collection date of the bed frame.
  • A tolerance of ±2cm in bed frame size is permitted.

napnice reserves the right to amend these terms without prior notice. In the event of any disputes, napnice holds the final decision. In case of discrepancies between the English and Chinese versions, the Chinese version shall prevail.

Pillows: 10-year Warranty Plan

napnice offers a 10-year limited warranty plan for pillows (hereinafter referred to as "warranty"). Customers must register their warranty upon receipt of the product, with the warranty period commencing from the date of delivery. The warranty is only applicable to the recipient named on the receipt and is non-transferable.

Applicable Warranty Conditions

  • Issues caused by manufacturing defects rather than normal use, including the pillow itself and the pillowcase.
  • Impressions reaching 15mm or more without any applied pressure.

If the above conditions are met, we will replace the pillow with a new one of the same model and size.

Exclusions from Warranty

  • Damage caused by external factors, human error, or misuse, such as sun exposure, excessive folding, or bending that leads to structural damage to the pillow or its case.
  • Normal wear and tear, indentations, cuts, scratches, or damage from improper bending, impact, or accidents.
  • Damage or deformation caused by the use of inappropriate cleaning agents or high-temperature disinfection.
  • Use of the pillow in non-standard or non-residential environments.
  • Dissatisfaction with the pillow odour.
  • Dissatisfaction with minor cosmetic defects, firmness, or comfort.
  • Use of the pillow outside of Hong Kong.

Warranty Period and Discount Rate

  • In the first year, napnice will provide free replacement services depending on the circumstances.
  • From the second year onwards, if customers make a valid claim, they may enjoy discounts on new products. The discount rate decreases by 10% each year (i.e., 90% in the second year, 80% in the third year, and so on) until the end of the ten-year warranty period. Less than a year will be counted as a full year.

Example: If a pillow was purchased for HK$ 300 in 2018 and an issue arises in 2023, the customer can purchase a new pillow at a 50% discount (i.e., HK$ 150).

Other Terms

  • If the same model is out of stock, napnice reserves the right to substitute it with a similar model, with the price difference and delivery costs borne by the customer.
  • Repaired or replaced pillows or cases will continue to have the original warranty period based on the original delivery/collection date.
  • The warranty plan only covers the pillow itself and does not include the pillowcase.
  • A tolerance of ±1cm in pillow size is permitted.

napnice reserves the right to amend these terms without prior notice. In the event of any disputes, napnice holds the final decision.

If you have any questions, please feel free to contact our customer service team.

Exchange Policy

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  • Exchange is allowed once within the 101 days trial period.
  • We provide a free pick-up and delivery service for exchanges if the mattress has not been unpackaging and fully opened; otherwise, an HK$300 logistics fee will apply.
  • For size increases, the price differential will be applied between your original purchase and the exchanged size. For exchanges to a smaller size, if the mattress has not been unpackaging and fully opened, we will refund the price difference through the method you made the original purchase with.
  • napnice reserves the right of final decision in case of any dispute arising from the above Terms and Conditions.

Add-on Offers Terms and Conditions

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Any Add-on Offers:

  1. The delivery of mattress and any added-on item(s) must be at the same address, otherwise extra delivery fee will be incurred.
  2. In case of returning or refunding of any item(s) during the trial period, the price difference and/or delivery fee will be incurred.
  3. napnice reserves the right to suspend, vary or terminate this promotion and the relevant offers at any time and to amend the relevant terms and conditions from time to time without prior notice.
  4. In case of any dispute, the decision of napnice shall be final.

Bedframe Add-on Offers:

  1. Upon purchasing 1 mattress, customer can enjoy 50% off for 1 bedframe only, e.g. when customer buys 1 mattress (5’) and 2 bedframes (5’), only 1 bedframe can entitled 50% off offer. Please WhatsApp or call us at 6622 3588 in advance when placing the order and entitling this offer online.
  2. The dimensions of mattress and bedframe should be the same in order to entitle the offer, e.g. upon purchasing 5′ mattress, get 50% off for the 5′ bedframe.
  3. The delivery of mattress and bedframe must be at the same address on the same day, otherwise extra delivery fee will be incurred.
  4. No matter returning or refunding the mattress within 101 days trial period, the original price of the bedframe will be charged, customer is required to pay the price difference. In case of returning the mattress within 30 days, HKD$800 delivery fee will apply; after 30 days, HKD$300 delivery fee will apply.

Pillow Add-on Offers:

  1. No promo code required, the offer will automatedly shown in the shopping cart.
  2. Upon purchasing 1 mattress, customer can enjoy 50% off for 2 pillows only.
  3. No trial for any add-on pillows

Please free feel to contact us for any enquiries.

Free Delivery

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Quick Find

At napnice, we are dedicated to providing you with the best sleep experience. We believe that a home trial is sufficient for you to appreciate the exceptional quality of our products. Therefore, napnice offers a risk-free trial period of 101 days for mattresses and 60 days for pillows. If you are not satisfied with the product, we promise to collect the mattress from your home or arrange for the pillow to be returned via courier, with no hidden fees.

  1. Mattress
  2. Bed Frames
  3. Furniture
  4. Bedding/Pillows/Cushions

Our customer service will contact you after you place an order online

Free Delivery in 6 Hours at the Earliest

The delivery team will call you before the scheduled time.

Mattresses

Enjoy complimentary same-day delivery, subject to availability, or easily schedule your delivery for a later date with no storage fees.

We offer complimentary delivery across all lorry-accessible areas in Hong Kong, and for outlying islands, we can arrange special delivery options—simply get in touch before placing your order. Please note that additional charges may apply for stair access or the distance to the unloading area. For further details on these charges, please refer here.

Area Service Hours (Mon-Sun)
Hong Kong (including Tung Chung)
12:00 – 15:00
Kowloon (including Tseung Kwan O & Sai Kung)
12:00 – 15:00
New Territories
10:00 – 13:00
Outlying Islands
vary depending on the courier service
In-stock item

Order Placed

Delivery Arrangements Confirmed

Delivery Personnel Calls You on the delivery date

Customer Service Contacts You

In Stock Item

If Ordered by 11 a.m. → Earliest Same-Day Delivery 

If Ordered After 11 a.m. →  Earliest Next-Day Delivery

Product Delivered

Customised item

Order Placed

Delivery Arrangements Confirmed

Product Delivered

Customer Service Contacts You

Delivery Personnel Calls You on the delivery date

What is the package size of my mattress?

Our mattresses are vacuum packed immediately after being compressed in the factory. In addition to ensuring they are brand new, they can be easily delivered to your home no matter how thin the elevator in the building is.

Can I change the delivery date for my mattress?

Yes! We offer one time free rescheduling service. Please contact our customer service team at least two days before the delivery date.

Can you remove my old mattress?

Yes! We offer old mattress disposal service with extra charges. Please refer here for details.

Will there be additional delivery charges?

While we strive to ensure all customers receive free delivery, certain situations may incur additional charges. If your delivery involves any of the following (and you have not paid for this service in advance), the delivery team will charge you accordingly during the delivery.

I’m unsure of my move-in date. Do you offer free storage service?

We strive to provide convenient services and offer free storage. For more details, please contact our customer service team.

Bed Frames

Enjoy complimentary next-day delivery, subject to availability, or easily schedule your delivery for a later date with no storage fees

We offer complimentary delivery across all lorry-accessible areas in Hong Kong, and for outlying islands, we can arrange special delivery options—simply get in touch before placing your order. Please note that additional charges may apply for stair access or the distance to the unloading area. For further details on these charges, please refer here.

In-stock item

Order Placed

Delivery Arrangements Confirmed (Earliest Next-Day Delivery)

Product Delivered

Customer Service Contacts You

Delivery Personnel Calls You on the delivery date

Customised item

Order Placed

Customer Service will contact your once the item is ready to ship

Product Delivered

Customer Service Contacts You

Delivery Personnel Calls You on the delivery date

Can I change the delivery date for my bed frame?

Yes! We offer one time free rescheduling service. Please contact our customer service team at least two days before the delivery date.

Can you remove my old bed frame?

Yes! We offer old bed frame disposal service with extra charges. Please refer here for details.

Will there be additional delivery charges?

While we strive to ensure all customers receive free delivery, certain situations may incur additional charges. If your delivery involves any of the following (and you have not paid for this service in advance), the delivery team will charge you accordingly during the delivery.

I’m unsure of my move-in date. Do you offer free storage service?

We strive to provide convenient services and offer free storage. For more details, please contact our customer service team.

Furniture

Enjoy complimentary next-day delivery, subject to availability, or easily schedule your delivery for a later date with no storage fees

We offer complimentary delivery across all lorry-accessible areas in Hong Kong, and for outlying islands, we can arrange special delivery options—simply get in touch before placing your order. Please note that additional charges may apply for stair access or the distance to the unloading area. For further details on these charges, please refer here.

In-stock item

Order Placed

Delivery Arrangements Confirmed (Earliest Next-Day Delivery)

Product Delivered

Customer Service Contacts You

Delivery Personnel Calls You on the delivery date

Customised item

Order Placed

Customer Service will contact your once the item is ready to ship

Product Delivered

Customer Service Contacts You

Delivery Personnel Calls You on the delivery date

Can I change the delivery date for my furniture?

As the bed frame delivery service requires professional handling, rescheduling service fee $300 will be applied. Please contact our customer service team at least two days before the delivery date.

Can you remove my furniture?

Yes! We offer old furniture disposal service with extra charges.Please contact our customer service team for quotation.

Will there be additional delivery charges?

While we strive to ensure all customers receive free delivery, certain situations may incur additional charges. If your delivery involves any of the following (and you have not paid for this service in advance), the delivery team will charge you accordingly during the delivery.

I’m unsure of my move-in date. Do you offer free storage service?

We strive to provide convenient services and offer free storage. For more details, please contact our customer service team.

Pillows/Cushions/Bedding

Enjoy complimentary courier delivery or opt for in-store pickup.

Our pillows, cushions and bedding items are dispatched via courier the day after ordering, ensuring a swift delivery process, though actual times may vary depending on the courier service. If you prefer, you can collect your in-stock items from our store during opening hours. 

If you purchase these items alongside a mattress, bed frame, or furniture, our dedicated delivery team will bring everything to your door, often as quickly as the next day. 

  • We offer free courier delivery or opt for in-store pickup.
  • Products are dispatched via courier the day after ordering, ensuring a swift delivery process, though actual times may vary depending on the courier service. If you prefer, you can collect your in-stock items from our store during opening hours. 
  • If you purchase these items alongside a mattress, bed frame, or furniture, our dedicated delivery team will deliver everything in one go.
Order Only Bedding/Pillows/Cushions

Order Placed

Product Delivered

Items Dispatched Next-Day via Courier Or Pick Up In-Store

If Ordered with Mattress/Furniture

Order Placed

Delivery Arrangements Confirmed (Earliest Next-Day Delivery)

Product Delivered to Your Home

Customer Service Contacts You

Delivery Personnel Calls You on the delivery date

Can I change the delivery date for my furniture?

As the bed frame delivery service requires professional handling, rescheduling service fee $300 will be applied. Please contact our customer service team at least two days before the delivery date.

Can you remove my furniture?

Yes! We offer old furniture disposal service with extra charges.Please contact our customer service team for quotation.

Will there be additional delivery charges?

While we strive to ensure all customers receive free delivery, certain situations may incur additional charges. If your delivery involves any of the following (and you have not paid for this service in advance), the delivery team will charge you accordingly during the delivery.

I’m unsure of my move-in date. Do you offer free storage service?

We strive to provide convenient services and offer free storage. For more details, please contact our customer service team.

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Mattress Size Guide

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Customized mattress size

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We can custom make your own size, it takes around 4 to 6 weeks.

But you are not allowed to cancel the order after the confirmation. 


101 days trial scheme is not suitable for a custom-made product but the Life time warranty is still valid.

Contact Us →

If you have any questions about the size, please WhatsApp or call 6622 3588 for inquiries