- Exchange is allowed once within the 101 days trial period.
- We provide a free pick-up and delivery service for exchanges if the mattress has not been unpackaging and fully opened; otherwise, an HK$300 logistics fee will apply.
- For size increases, the price differential will be applied between your original purchase and the exchanged size. For exchanges to a smaller size, if the mattress has not been unpackaging and fully opened, we will refund the price difference through the method you made the original purchase with.
- napnice reserves the right of final decision in case of any dispute arising from the above Terms and Conditions.
Exchange Policy
Customer Review
Leung Linda
Reviewer
5/5
搬咗再次黎買!瞓得真係好舒服!
7 days ago
12″ passion Pocket Sprung Mattress
Yin Ying Wong
Reviewer
5/5
床褥好舒服,枕頭都好正!推薦!
3 weeks ago
12″ passion Pocket Sprung Mattress
Christy Lam
Reviewer
5/5
使用了三年Napnice Passion 獨立袋裝彈簧床褥,明顯改善了側睡時膊頭不適嘅感覺,有2種軟硬度2.0, 2.3可供選擇,配合用家不同需要;門市員工介紹床褥/傢俬材質,使用方法清晰,現在新屋再次選擇回購,性價比高,值得推薦!
1 month ago
12″ passion Pocket Sprung Mattress
YANSIN CHAN
Reviewer
5/5
老闆解釋詳盡 夜晚10點都秒覆whatsapp。床褥同枕頭真係好舒服 瞓到唔願起身 本身買俾自己 最後買晒俾成家 真心推介!
1 month ago
12″ passion Pocket Sprung Mattress
Ho Chow
Reviewer
5/5
性價比超高,床褥能夠拆洗的設計很有心思,我住離島都無任何附加費用。很好的公司 5星推介
1 month ago
12″ passion Pocket Sprung Mattress
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