Delivery Archives

At napnice, we prioritise your convenience by allowing you to relax at home while our dedicated professional team takes care of everything.

Mattresses
Bed frames
Furniture

Our customer service will contact you after you place an order online

Free Next Day Assembly at the Earliest

Same day Delivery and Assembly

The delivery team will call you before the scheduled time.

The mattress undergoes vacuum treatment before leaving the factory to ensure it is in a brand-new condition and to uphold hygiene standards during transportation. To mitigate any potential hygiene concerns, we recommend that customers unpack the mattress themselves. Should you have specific requirements, our team is readily available to assist with the unpacking process to accommodate your needs.

Order Placed

Delivery and Assembly Arrangements Confirmed (Earliest Next-Day Delivery)

Product Delivered

Customer Service Contacts You

Delivery Personnel Calls You on the delivery date

Order Placed

Delivery and Assembly Arrangements Confirmed

Product Delivered and Assembled at the same day

Customer Service will contact your once the item is ready to ship

Delivery Personnel Calls You on the delivery date

Enjoy complimentary next-day delivery and assembly at the same time, subject to availability, or easily schedule your delivery for a later date with no storage fees

Dedicated carpenter

Embedded assembly design, no extra space is required

Please reserve est. 4 hours as assembly time

Order Placed

Delivery Arrangements Confirmed (Earliest Next-Day Delivery)

Product Delivered and Assembled at the same day

Customer Service Contacts You

Delivery Personnel Calls You on the delivery date

Order Placed

Delivery and Assembly Arrangements Confirmed

Product Delivered and Assembled at the same day

Customer Service will contact your once the item is ready to ship

Delivery Personnel Calls You on the delivery date

Enjoy complimentary next-day delivery and assembly at the same time, subject to availability, or easily schedule your delivery for a later date with no storage fees

Dedicated carpenter

The assembly time varies by the type of furniture

Order Placed

Delivery Arrangements Confirmed (Earliest Next-Day Delivery)

Product Delivered and Assembled at the same day

Customer Service Contacts You

Delivery Personnel Calls You on the delivery date

Order Placed

Delivery and Assembly Arrangements Confirmed

Product Delivered and Assembled at the same day

Customer Service will contact your once the item is ready to ship

Delivery Personnel Calls You on the delivery date

or

Delivery Mattress

At napnice, we are dedicated to providing you with the best sleep experience. We believe that a home trial is sufficient for you to appreciate the exceptional quality of our products. Therefore, napnice offers a risk-free trial period of 101 days for mattresses and 60 days for pillows. If you are not satisfied with the product, we promise to collect the mattress from your home or arrange for the pillow to be returned via courier, with no hidden fees.

Mattress
Bed Frames
Furniture
Bedding/Pillows/Cushions

Our customer service will contact you after you place an order online

Free Delivery in 6 Hours at the Earliest

The delivery team will call you before the scheduled time.

Enjoy complimentary same-day delivery, subject to availability, or easily schedule your delivery for a later date with no storage fees.

We offer complimentary delivery across all lorry-accessible areas in Hong Kong, and for outlying islands, we can arrange special delivery options—simply get in touch before placing your order. Please note that additional charges may apply for stair access or the distance to the unloading area. For further details on these charges, please refer here.

Area	Service Hours (Mon-Sun)
Hong Kong (including Tung Chung)	12:00 – 15:00
Kowloon (including Tseung Kwan O & Sai Kung)	12:00 – 15:00
New Territories	10:00 – 13:00
Outlying Islands	vary depending on the courier service

Order Placed

Delivery Arrangements Confirmed

Delivery Personnel Calls You on the delivery date

Customer Service Contacts You

In Stock Item

If Ordered by 11 a.m. → Earliest Same-Day Delivery

If Ordered After 11 a.m. → Earliest Next-Day Delivery

Product Delivered

Order Placed

Delivery Arrangements Confirmed

Product Delivered

Customer Service Contacts You

Delivery Personnel Calls You on the delivery date

What is the package size of my mattress?

Our mattresses are vacuum packed immediately after being compressed in the factory. In addition to ensuring they are brand new, they can be easily delivered to your home no matter how thin the elevator in the building is.

Can I change the delivery date for my mattress?

Yes! We offer one time free rescheduling service. Please contact our customer service team at least two days before the delivery date.

Can you remove my old mattress?

Yes! We offer old mattress disposal service with extra charges. Please refer here for details.

Will there be additional delivery charges?

While we strive to ensure all customers receive free delivery, certain situations may incur additional charges. If your delivery involves any of the following (and you have not paid for this service in advance), the delivery team will charge you accordingly during the delivery.

I’m unsure of my move-in date. Do you offer free storage service?

We strive to provide convenient services and offer free storage. For more details, please contact our customer service team.

Enjoy complimentary next-day delivery, subject to availability, or easily schedule your delivery for a later date with no storage fees

Order Placed

Delivery Arrangements Confirmed (Earliest Next-Day Delivery)

Product Delivered

Customer Service Contacts You

Delivery Personnel Calls You on the delivery date

Order Placed

Customer Service will contact your once the item is ready to ship

Product Delivered

Customer Service Contacts You

Delivery Personnel Calls You on the delivery date

Can I change the delivery date for my bed frame?

Yes! We offer one time free rescheduling service. Please contact our customer service team at least two days before the delivery date.

Can you remove my old bed frame?

Yes! We offer old bed frame disposal service with extra charges. Please refer here for details.

Will there be additional delivery charges?

I’m unsure of my move-in date. Do you offer free storage service?

We strive to provide convenient services and offer free storage. For more details, please contact our customer service team.

Enjoy complimentary next-day delivery, subject to availability, or easily schedule your delivery for a later date with no storage fees

Order Placed

Delivery Arrangements Confirmed (Earliest Next-Day Delivery)

Product Delivered

Customer Service Contacts You

Delivery Personnel Calls You on the delivery date

Order Placed

Customer Service will contact your once the item is ready to ship

Product Delivered

Customer Service Contacts You

Delivery Personnel Calls You on the delivery date

Can I change the delivery date for my furniture?

As the bed frame delivery service requires professional handling, rescheduling service fee $300 will be applied. Please contact our customer service team at least two days before the delivery date.

Can you remove my furniture?

Yes! We offer old furniture disposal service with extra charges.Please contact our customer service team for quotation.

Will there be additional delivery charges?

I’m unsure of my move-in date. Do you offer free storage service?

We strive to provide convenient services and offer free storage. For more details, please contact our customer service team.

Enjoy complimentary courier delivery or opt for in-store pickup.

Our pillows, cushions and bedding items are dispatched via courier the day after ordering, ensuring a swift delivery process, though actual times may vary depending on the courier service. If you prefer, you can collect your in-stock items from our store during opening hours.

If you purchase these items alongside a mattress, bed frame, or furniture, our dedicated delivery team will bring everything to your door, often as quickly as the next day.

We offer free courier delivery or opt for in-store pickup.
Products are dispatched via courier the day after ordering, ensuring a swift delivery process, though actual times may vary depending on the courier service. If you prefer, you can collect your in-stock items from our store during opening hours.
If you purchase these items alongside a mattress, bed frame, or furniture, our dedicated delivery team will deliver everything in one go.

Order Placed

Product Delivered

Items Dispatched Next-Day via Courier Or Pick Up In-Store

Order Placed

Delivery Arrangements Confirmed (Earliest Next-Day Delivery)

Product Delivered to Your Home

Customer Service Contacts You

Delivery Personnel Calls You on the delivery date

Can I change the delivery date for my furniture?

As the bed frame delivery service requires professional handling, rescheduling service fee $300 will be applied. Please contact our customer service team at least two days before the delivery date.

Can you remove my furniture?

Yes! We offer old furniture disposal service with extra charges.Please contact our customer service team for quotation.

Will there be additional delivery charges?

I’m unsure of my move-in date. Do you offer free storage service?

We strive to provide convenient services and offer free storage. For more details, please contact our customer service team.

or

Delivery Mattress

兒童高架床尺寸指南 Kids Loft Bed Size Guide
床褥尺寸 Mattress Measurements			闊度 Width	長度 Length	高度 Height	床底高度 Height Under Loft Bed	闊度(連爬梯) Width (With ladder)
床褥尺寸 Mattress Measurements			A	B	C	D	E
2'6"	2'6" x 6'	76 x 183 cm	85	195	150	118	123
每層最大承重量：200KG Max. load: 200kg 安裝空間要求:無需額外預留任何空間 Assembly space: No extra space is needed

北歐簡約床架尺寸 Scandinavian Bed Size Guide
床褥尺寸 Mattress Measurements				外框尺寸 Bed Frame Measurements
				闊度 Width	長度 Length
				A	B
單人床 Single Bed	3'	3' x 6'	91 x 183 cm	102	194
單人床 Single Bed	3'	3' x 6'3"	91 x 190 cm	102	201
雙人床 Double Bed	4'	4' x 6"	122 x 183 cm	116	194
	4'	4' x 6'3"	122 x 190cm	116	201
	4'6"	4'6" x 6'	137 x 182 cm	148	194
	4'6"	4'6" x 6'3"	137 x 190 cm	148	201
	4'11"	4'11" x 6'7"	150 x 200 cm	160	211
特大雙人床 Queen Bed	5'	5' x 6'	152 x 183 cm	162	194
特大雙人床 Queen Bed	5'	5' x 6'3"	152 x 190 cm	162	201
加特大雙人床 King Bed	6'	6' x 6'	193 x 183 cm	193	194
加特大雙人床 King Bed	6'	6' x 6'3"	183 x 190 cm	192	201
安裝空間要求:無需額外預留任何空間 Assembly space: No extra space is needed

床上用品尺寸指南 Bedding Size Guide
床褥尺寸 Mattress Measurements				枕套 Pillow Case	床笠 Fitted Sheet	床褥防水保護套 Waterproof Mattress Protector	被 Duvet	被套 Duvet Cover
單人床 Single Bed	3'	3' x 6'	91 x 183 cm	48 x 72 cm	91 x 200 x 38 cm	91 x 200 x 38 cm	150 x 230 cm	150 x 230 cm
		3' x 6'3"	91 x 190 cm
雙人床 Double Bed	4'	4' x 6"	122 x 183 cm		122 x 200 x 38 cm	122 x 200 x 38 cm	180 x 230 cm	180 x 230 cm
		4' x 6'3"	122 x 190cm
	4'6"	4'6" x 6'	137 x 182 cm		137 x 200 x 38 cm	137 x 200 x 38 cm	180 x 230 cm	180 x 230 cm
		4'6" x 6'3"	137 x 190 cm
	4'11"	4'11" x 6'7"	150 x 200 cm		152 x 200 x 38 cm	152 x 200 x 38 cm	210 x 230 cm	210 x 230 cm
特大雙人床 Queen Bed	5'	5' x 6'	152 x 183 cm		152 x 200 x 38 cm	152 x 200 x 38 cm	210 x 230 cm	210 x 230 cm
		5' x 6'3"	152 x 190 cm
加特大雙人床 King Bed	6'	6' x 6'	193 x 183 cm		183 x 200 x 38 cm	183 x 200 x 38 cm	210 x 230 cm	210 x 230 cm
		6' x 6'3"	183 x 190 cm

高架床尺寸指南 Loft Bed Size Guide
床褥尺寸 Mattress Measurements			闊度 Width	長度 Length	高度 Height	床底高度 Height Under Loft Bed	闊度(連爬梯) Width (With ladder)
床褥尺寸 Mattress Measurements			A	B	C	D	E
2'6"	2'6" x 6'	76 x 183 cm	85	195	185	135	125
3'	3' x 6'	91 x 183 cm	100	195	185	135	140
3'	3' x 6'3"	91 x 190 cm	100	202	185	135	140
3'6"	3'6" x 6'	106 x 183 cm	115	195	185	135	155
3'6"	3'6" x 6'3"	106 x 190 cm	115	202	185	135	155
4'	4' x 6'	122 x 183 cm	131	195	185	135	171
4'	4' x 6'3"	122 x 190 cm	131	202	185	135	171
4'6"	4'6" x 6'	137 x 183 cm	146	195	185	135	186
4'6"	4'6" x 6'3"	137 x 190 cm	146	202	185	135	186
每層最大承重量：200KG Max. load: 200kg 安裝空間要求:無需額外預留任何空間 Assembly space: No extra space is needed

實木油壓床架 Solid Wood Hydraulic Storage Bed 尺寸指南 Size Guide
床褥尺寸 Mattress Measurements				外框尺寸 Bed Frame Measurements
床褥尺寸 Mattress Measurements				闊度 Width	長度 Length
單人床 Single Bed	3'	3' x 6'	91 x 183 cm	101	198
單人床 Single Bed	3'	3' x 6'3"	91 x 190 cm	101	205
雙人床 Double Bed	4'	4' x 6"	122 x 183 cm	132	198
	4'	4' x 6'3"	122 x 190cm	132	205
	4'6"	4'6" x 6'	137 x 182 cm	147	198
	4'6"	4'6" x 6'3"	137 x 190 cm	147	205
	4'11"	4'11" x 6'7"	150 x 200 cm	160	215
特大雙人床 Queen Bed	5'	5' x 6'	152 x 183 cm	162	198
特大雙人床 Queen Bed	5'	5' x 6'3"	152 x 190 cm	162	205
加特大雙人床 King Bed	6'	6' x 6'	193 x 183 cm	193	198
加特大雙人床 King Bed	6'	6' x 6'3"	183 x 190 cm	192	205
安裝空間要求:無需額外預留任何空間 Assembly space: No extra space is needed

Item	Price
Stairs (per floor)*	$100 per bed frame
Delivery location 50 - 150 metres from unloading area	$150 per bed frame
Delivery location 150 - 300 metres from unloading area	$400 per bed frame
Old bed frame removal	$350 per bed frame
Balcony or window	Subject to conditions
*Calculated on 10 - 20 steps per floor.

Who can resist a great deal?

Who can resist a great deal?

Who can resist a great deal?

Our customer service will contact you after you place an order online

Free Next Day Assembly at the Earliest

The delivery team will call you before the scheduled time.

Mattresses

In-stock item

Customised item

Bed frames

Dedicated carpenter

Embedded assembly design, no extra space is required

Please reserve est. 4 hours as assembly time

In-stock item

Customised item