Free Delivery
At napnice, we are dedicated to providing you with the best sleep experience. We believe that a home trial is sufficient for you to appreciate the exceptional quality of our products. Therefore, napnice offers a risk-free trial period of 101 days for mattresses and 60 days for pillows. If you are not satisfied with the product, we promise to collect the mattress from your home or arrange for the pillow to be returned via courier, with no hidden fees.
- Mattress
- Bed Frames
- Furniture
- Bedding/Pillows/Cushions
Our customer service will contact you after you place an order online
Free Delivery in 6 Hours at the Earliest
The delivery team will call you before the scheduled time.
Mattresses
Enjoy complimentary same-day delivery, subject to availability, or easily schedule your delivery for a later date with no storage fees.
We offer complimentary delivery across all lorry-accessible areas in Hong Kong, and for outlying islands, we can arrange special delivery options—simply get in touch before placing your order. Please note that additional charges may apply for stair access or the distance to the unloading area. For further details on these charges, please refer here.
| Area | Service Hours (Mon-Sun) |
|---|---|
|
Hong Kong (including Tung Chung) |
12:00 – 15:00 |
|
Kowloon (including Tseung Kwan O & Sai Kung) |
12:00 – 15:00 |
|
New Territories |
10:00 – 13:00 |
|
Outlying Islands |
vary depending on the courier service |
In-stock item
Customised item
What is the package size of my mattress?
Our mattresses are vacuum packed immediately after being compressed in the factory. In addition to ensuring they are brand new, they can be easily delivered to your home no matter how thin the elevator in the building is.
Yes! We offer one time free rescheduling service. Please contact our customer service team at least two days before the delivery date.
Yes! We offer old mattress disposal service with extra charges. Please refer here for details.
While we strive to ensure all customers receive free delivery, certain situations may incur additional charges. If your delivery involves any of the following (and you have not paid for this service in advance), the delivery team will charge you accordingly during the delivery.
We strive to provide convenient services and offer free storage. For more details, please contact our customer service team.
Bed Frames
Enjoy complimentary next-day delivery, subject to availability, or easily schedule your delivery for a later date with no storage fees
We offer complimentary delivery across all lorry-accessible areas in Hong Kong, and for outlying islands, we can arrange special delivery options—simply get in touch before placing your order. Please note that additional charges may apply for stair access or the distance to the unloading area. For further details on these charges, please refer here.
In-stock item
Customised item
Yes! We offer one time free rescheduling service. Please contact our customer service team at least two days before the delivery date.
Yes! We offer old bed frame disposal service with extra charges. Please refer here for details.
While we strive to ensure all customers receive free delivery, certain situations may incur additional charges. If your delivery involves any of the following (and you have not paid for this service in advance), the delivery team will charge you accordingly during the delivery.
We strive to provide convenient services and offer free storage. For more details, please contact our customer service team.
Furniture
Enjoy complimentary next-day delivery, subject to availability, or easily schedule your delivery for a later date with no storage fees
We offer complimentary delivery across all lorry-accessible areas in Hong Kong, and for outlying islands, we can arrange special delivery options—simply get in touch before placing your order. Please note that additional charges may apply for stair access or the distance to the unloading area. For further details on these charges, please refer here.
In-stock item
Customised item
As the bed frame delivery service requires professional handling, rescheduling service fee $300 will be applied. Please contact our customer service team at least two days before the delivery date.
Yes! We offer old furniture disposal service with extra charges.Please contact our customer service team for quotation.
While we strive to ensure all customers receive free delivery, certain situations may incur additional charges. If your delivery involves any of the following (and you have not paid for this service in advance), the delivery team will charge you accordingly during the delivery.
We strive to provide convenient services and offer free storage. For more details, please contact our customer service team.
Pillows/Cushions/Bedding
Enjoy complimentary courier delivery or opt for in-store pickup.
Our pillows, cushions and bedding items are dispatched via courier the day after ordering, ensuring a swift delivery process, though actual times may vary depending on the courier service. If you prefer, you can collect your in-stock items from our store during opening hours.
If you purchase these items alongside a mattress, bed frame, or furniture, our dedicated delivery team will bring everything to your door, often as quickly as the next day.
- We offer free courier delivery or opt for in-store pickup.
- Products are dispatched via courier the day after ordering, ensuring a swift delivery process, though actual times may vary depending on the courier service. If you prefer, you can collect your in-stock items from our store during opening hours.
- If you purchase these items alongside a mattress, bed frame, or furniture, our dedicated delivery team will deliver everything in one go.
Order Only Bedding/Pillows/Cushions
If Ordered with Mattress/Furniture
As the bed frame delivery service requires professional handling, rescheduling service fee $300 will be applied. Please contact our customer service team at least two days before the delivery date.
Yes! We offer old furniture disposal service with extra charges.Please contact our customer service team for quotation.
While we strive to ensure all customers receive free delivery, certain situations may incur additional charges. If your delivery involves any of the following (and you have not paid for this service in advance), the delivery team will charge you accordingly during the delivery.
We strive to provide convenient services and offer free storage. For more details, please contact our customer service team.
