{"id":60134300,"date":"2024-08-29T16:28:24","date_gmt":"2024-08-29T08:28:24","guid":{"rendered":"https:\/\/napnice.hk\/?p=60134300"},"modified":"2025-08-28T12:45:43","modified_gmt":"2025-08-28T04:45:43","slug":"exchange-policy","status":"publish","type":"post","link":"https:\/\/napnice.hk\/en\/exchange-policy\/","title":{"rendered":"Exchange Policy"},"content":{"rendered":"<ul>\n<li>Exchange is allowed once within the 101 days trial period.<\/li>\n<li>We provide a free pick-up and delivery service for exchanges if the mattress has not been unpackaging and fully opened; otherwise, an HK$300 logistics fee will apply.<\/li>\n<li>For size increases, the price differential will be applied between your original purchase and the exchanged size. For exchanges to a smaller size, if the mattress has not been unpackaging and fully opened, we will refund the price difference through the method you made the original purchase with.<\/li>\n<li>napnice reserves the right of final decision in case of any dispute arising from the above Terms and Conditions.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Exchange is allowed once within the 101 days trial period. We provide a free pick-up and delivery service for exchanges if the mattress has not been unpackaging and fully opened; otherwise, an HK$300 logistics fee will apply. For size increases, the price differential will be applied between your original purchase and the exchanged size. For [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":60133445,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1746],"tags":[],"class_list":["post-60134300","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-knowledge-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Exchange Policy - napnice<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/napnice.hk\/en\/exchange-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Exchange Policy - napnice\" \/>\n<meta property=\"og:description\" content=\"Exchange is allowed once within the 101 days trial period. We provide a free pick-up and delivery service for exchanges if the mattress has not been unpackaging and fully opened; otherwise, an HK$300 logistics fee will apply. For size increases, the price differential will be applied between your original purchase and the exchanged size. For [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/napnice.hk\/en\/exchange-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"napnice\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/napnice\/\" \/>\n<meta property=\"article:published_time\" content=\"2024-08-29T08:28:24+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-28T04:45:43+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/napnice.hk\/wp-content\/uploads\/2024\/08\/story_title-bg6.png\" \/>\n\t<meta property=\"og:image:width\" content=\"453\" \/>\n\t<meta property=\"og:image:height\" content=\"330\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"admin-nap\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin-nap\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/napnice.hk\/en\/exchange-policy\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/napnice.hk\/en\/exchange-policy\/\"},\"author\":{\"name\":\"admin-nap\",\"@id\":\"https:\/\/napnice.hk\/#\/schema\/person\/baa21c38d00c6770b071403ff293d68f\"},\"headline\":\"Exchange Policy\",\"datePublished\":\"2024-08-29T08:28:24+00:00\",\"dateModified\":\"2025-08-28T04:45:43+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/napnice.hk\/en\/exchange-policy\/\"},\"wordCount\":105,\"publisher\":{\"@id\":\"https:\/\/napnice.hk\/#organization\"},\"image\":{\"@id\":\"https:\/\/napnice.hk\/en\/exchange-policy\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/napnice.hk\/wp-content\/uploads\/2024\/08\/story_title-bg6.png\",\"articleSection\":[\"Knowledge\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/napnice.hk\/en\/exchange-policy\/\",\"url\":\"https:\/\/napnice.hk\/en\/exchange-policy\/\",\"name\":\"Exchange Policy - napnice\",\"isPartOf\":{\"@id\":\"https:\/\/napnice.hk\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/napnice.hk\/en\/exchange-policy\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/napnice.hk\/en\/exchange-policy\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/napnice.hk\/wp-content\/uploads\/2024\/08\/story_title-bg6.png\",\"datePublished\":\"2024-08-29T08:28:24+00:00\",\"dateModified\":\"2025-08-28T04:45:43+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/napnice.hk\/en\/exchange-policy\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/napnice.hk\/en\/exchange-policy\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/napnice.hk\/en\/exchange-policy\/#primaryimage\",\"url\":\"https:\/\/napnice.hk\/wp-content\/uploads\/2024\/08\/story_title-bg6.png\",\"contentUrl\":\"https:\/\/napnice.hk\/wp-content\/uploads\/2024\/08\/story_title-bg6.png\",\"width\":453,\"height\":330},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/napnice.hk\/en\/exchange-policy\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/napnice.hk\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Exchange Policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/napnice.hk\/#website\",\"url\":\"https:\/\/napnice.hk\/\",\"name\":\"napnice\",\"description\":\"Mattress Designed in HK\",\"publisher\":{\"@id\":\"https:\/\/napnice.hk\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/napnice.hk\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/napnice.hk\/#organization\",\"name\":\"napnice\",\"url\":\"https:\/\/napnice.hk\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/napnice.hk\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/napnice.hk\/wp-content\/uploads\/2023\/07\/logo_1080x1080_v2_RGB.png\",\"contentUrl\":\"https:\/\/napnice.hk\/wp-content\/uploads\/2023\/07\/logo_1080x1080_v2_RGB.png\",\"width\":1080,\"height\":1080,\"caption\":\"napnice\"},\"image\":{\"@id\":\"https:\/\/napnice.hk\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/napnice\/\",\"https:\/\/www.instagram.com\/napnice.hk\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/napnice.hk\/#\/schema\/person\/baa21c38d00c6770b071403ff293d68f\",\"name\":\"admin-nap\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/napnice.hk\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/cccbeb048731031f4fae5aa562fc4162?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/cccbeb048731031f4fae5aa562fc4162?s=96&d=mm&r=g\",\"caption\":\"admin-nap\"},\"sameAs\":[\"https:\/\/napnice.hk\"],\"url\":\"https:\/\/napnice.hk\/en\/author\/admin-nap\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Exchange Policy - napnice","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/napnice.hk\/en\/exchange-policy\/","og_locale":"en_US","og_type":"article","og_title":"Exchange Policy - napnice","og_description":"Exchange is allowed once within the 101 days trial period. We provide a free pick-up and delivery service for exchanges if the mattress has not been unpackaging and fully opened; otherwise, an HK$300 logistics fee will apply. For size increases, the price differential will be applied between your original purchase and the exchanged size. For [&hellip;]","og_url":"https:\/\/napnice.hk\/en\/exchange-policy\/","og_site_name":"napnice","article_publisher":"https:\/\/www.facebook.com\/napnice\/","article_published_time":"2024-08-29T08:28:24+00:00","article_modified_time":"2025-08-28T04:45:43+00:00","og_image":[{"width":453,"height":330,"url":"https:\/\/napnice.hk\/wp-content\/uploads\/2024\/08\/story_title-bg6.png","type":"image\/png"}],"author":"admin-nap","twitter_card":"summary_large_image","twitter_misc":{"Written by":"admin-nap","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/napnice.hk\/en\/exchange-policy\/#article","isPartOf":{"@id":"https:\/\/napnice.hk\/en\/exchange-policy\/"},"author":{"name":"admin-nap","@id":"https:\/\/napnice.hk\/#\/schema\/person\/baa21c38d00c6770b071403ff293d68f"},"headline":"Exchange Policy","datePublished":"2024-08-29T08:28:24+00:00","dateModified":"2025-08-28T04:45:43+00:00","mainEntityOfPage":{"@id":"https:\/\/napnice.hk\/en\/exchange-policy\/"},"wordCount":105,"publisher":{"@id":"https:\/\/napnice.hk\/#organization"},"image":{"@id":"https:\/\/napnice.hk\/en\/exchange-policy\/#primaryimage"},"thumbnailUrl":"https:\/\/napnice.hk\/wp-content\/uploads\/2024\/08\/story_title-bg6.png","articleSection":["Knowledge"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/napnice.hk\/en\/exchange-policy\/","url":"https:\/\/napnice.hk\/en\/exchange-policy\/","name":"Exchange Policy - napnice","isPartOf":{"@id":"https:\/\/napnice.hk\/#website"},"primaryImageOfPage":{"@id":"https:\/\/napnice.hk\/en\/exchange-policy\/#primaryimage"},"image":{"@id":"https:\/\/napnice.hk\/en\/exchange-policy\/#primaryimage"},"thumbnailUrl":"https:\/\/napnice.hk\/wp-content\/uploads\/2024\/08\/story_title-bg6.png","datePublished":"2024-08-29T08:28:24+00:00","dateModified":"2025-08-28T04:45:43+00:00","breadcrumb":{"@id":"https:\/\/napnice.hk\/en\/exchange-policy\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/napnice.hk\/en\/exchange-policy\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/napnice.hk\/en\/exchange-policy\/#primaryimage","url":"https:\/\/napnice.hk\/wp-content\/uploads\/2024\/08\/story_title-bg6.png","contentUrl":"https:\/\/napnice.hk\/wp-content\/uploads\/2024\/08\/story_title-bg6.png","width":453,"height":330},{"@type":"BreadcrumbList","@id":"https:\/\/napnice.hk\/en\/exchange-policy\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/napnice.hk\/en\/"},{"@type":"ListItem","position":2,"name":"Exchange Policy"}]},{"@type":"WebSite","@id":"https:\/\/napnice.hk\/#website","url":"https:\/\/napnice.hk\/","name":"napnice","description":"Mattress Designed in HK","publisher":{"@id":"https:\/\/napnice.hk\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/napnice.hk\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/napnice.hk\/#organization","name":"napnice","url":"https:\/\/napnice.hk\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/napnice.hk\/#\/schema\/logo\/image\/","url":"https:\/\/napnice.hk\/wp-content\/uploads\/2023\/07\/logo_1080x1080_v2_RGB.png","contentUrl":"https:\/\/napnice.hk\/wp-content\/uploads\/2023\/07\/logo_1080x1080_v2_RGB.png","width":1080,"height":1080,"caption":"napnice"},"image":{"@id":"https:\/\/napnice.hk\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/napnice\/","https:\/\/www.instagram.com\/napnice.hk\/"]},{"@type":"Person","@id":"https:\/\/napnice.hk\/#\/schema\/person\/baa21c38d00c6770b071403ff293d68f","name":"admin-nap","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/napnice.hk\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/cccbeb048731031f4fae5aa562fc4162?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/cccbeb048731031f4fae5aa562fc4162?s=96&d=mm&r=g","caption":"admin-nap"},"sameAs":["https:\/\/napnice.hk"],"url":"https:\/\/napnice.hk\/en\/author\/admin-nap\/"}]}},"_links":{"self":[{"href":"https:\/\/napnice.hk\/en\/wp-json\/wp\/v2\/posts\/60134300","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/napnice.hk\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/napnice.hk\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/napnice.hk\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/napnice.hk\/en\/wp-json\/wp\/v2\/comments?post=60134300"}],"version-history":[{"count":1,"href":"https:\/\/napnice.hk\/en\/wp-json\/wp\/v2\/posts\/60134300\/revisions"}],"predecessor-version":[{"id":60134301,"href":"https:\/\/napnice.hk\/en\/wp-json\/wp\/v2\/posts\/60134300\/revisions\/60134301"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/napnice.hk\/en\/wp-json\/wp\/v2\/media\/60133445"}],"wp:attachment":[{"href":"https:\/\/napnice.hk\/en\/wp-json\/wp\/v2\/media?parent=60134300"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/napnice.hk\/en\/wp-json\/wp\/v2\/categories?post=60134300"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/napnice.hk\/en\/wp-json\/wp\/v2\/tags?post=60134300"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}